request is timing out

[TienDatzd99]

"Whoops, looks your request is timing out. Our service has been growing quickly, and we are having some growing pains.We are working to add more capacity. Sorry for any inconvenience. Please try again a little later." it doesn't work on my computer even though it's on the 10x developer plan

[nisha-bito]

hi @TienDatzd99 ,

Sorry that you are facing this problem.
Can you please share more details in order for us to analyse this in detail ?

1. Email you are using in bito
2. Are you using VS code, JetBrains or CLI ?
3. Please share logs -
   • For VSCode Help --> Toggle Developer Tools --> Console --> Right click and use menu "Save as".
   • For JB ==> Help --> Find Action --> type Bito under Action --> select "Bito: Open dev tools" --> Console --> Right click and use menu "Save as".
   • For JB ==> Help --> Collect Logs and Diagnostic Data --> Show in folder and It will give you the log in zip format.

Thanks,
Nisha

[nisha-bito]

Hi @TienDatzd99

Please share required information in order to analyse the issue.
Please note: this issue will be closed automatically in absence of an response.

Thanks,
Nisha