.env.example

#####################################
# Database Configuration
#####################################

# Name of database to use. Default is otrs.
#OTRS_DB_NAME=otrs

# Hostname or IP address of the database server. Default is mariadb.
#OTRS_DB_HOST=mariadb

# Port of the database server. Default is 3306.
#OTRS_DB_PORT=3306

# Database user. Default is otrs.
#OTRS_DB_USER=otrs

# otrs user database password. Default password is changeme
#OTRS_DB_PASSWORD=changeme

# Database root user name so it can be setup when using an external database. Default user is root.
#MYSQL_ROOT_USER=root

# Database root password so it can be setup. Default password is changeme.
#MYSQL_ROOT_PASSWORD=changeme

# Path to the docker secret file inside the container.
#OTRS_SECRETS_FILE=

#####################################
# OTRS Configuration
#####################################

# Container startup mode, possible values:
#   - no      : Starts OTRS ready to be configured.
#   - yes     : Runs the OTRS installer.
#   - restore : Restores the backup specified by OTRS_BACKUP_DATE environment variable. Please check the README file for details.
#OTRS_INSTALL=no

#OTRS_BACKUP_DATE=

# On backup restore it drops the otrs database it if already exists (by default the container will fail if the database already exists).
# OTRS_DROP_DATABASE=no

# Set the cron backup time. Default is to run daily at 6am.
# Set it to "disable" to disable automated backups
#OTRS_BACKUP_TIME="0 4 * * *"

# Change the backup script that gets called from cron
#OTRS_CRON_BACKUP_SCRIPT="/etc/cron.d/otrs_backup_custom"

# Change the article storage type (ArticleStorageDB|ArticleStorageFS). Default is ArticleStorageDB.
#OTRS_ARTICLE_STORAGE_TYPE=ArticleStorageDB

# Set the backup type (fullbackup|nofullbackup|dbonly). Default is full backup.
#OTRS_BACKUP_TYPE="fullbackup"

# Set the backup compression method (gzip|bzip2). Default is gzip format.
#OTRS_BACKUP_COMRESSION="gzip"

# Set backup rotation days. Default is 30 days.
#OTRS_BACKUP_ROTATION="30"

# Controls whether OTRS services should be stopped before doing a backup. The default is yes.
#OTRS_BACKUP_STOP_SERVICES=yes

# root@localhost user password. Default password is changeme
#OTRS_ROOT_PASSWORD=changeme

# Sets the container's hostname (auto-generated if not defined).
#OTRS_HOSTNAME=

# Set the default language for both agent and customer interfaces (For example, "es" for spanish).
#OTRS_LANGUAGE=en

# Sets the default timezone.
#OTRS_TIMEZONE=UTC

# Sets the starting point for the ticket counter.
#OTRS_TICKET_COUNTER=

# Sets the ticket number generator, possible values are : DateChecksum, Date, AutoIncrement or Random.
#OTRS_NUMBER_GENERATOR=DateChecksum

# Configure OTRS permissions, possible values are: yes (default), no, skip-article-dir (if using OTRS_ARTICLE_STORAGE_TYPE=ArticleStorageFS)
#OTRS_SET_PERMISSIONS=yes

# To disable the OTRS ASCII logo at container startup.
#SHOW_OTRS_LOGO=yes

# Enable the installation of unverified addons. Useful when installing addons downladed form 3rd party sources like [OPAR](https://opar.perl-services.de) at startup. values are: yes, no (default).
#OTRS_ALLOW_NOT_VERIFIED_PACKAGES=no

# Enable debug mode, this will install some additional packages to help aid when
# debugging
#OTRS_DEBUG=no

####### Major Version Upgrade #######
#####################################
# This settings will perform a major version upgrade. Please read the documentation
# carefully first before attempting to do this upgrade. And don't forget to do a
# backup first or enable OTRS_UPGRADE_BACKUP=yes
#
# https://github.com/juanluisbaptiste/docker-otrs/#major-version-upgrade
#
#####################################

# Do a MAJOR version upgrade. Possible values: yes, no (default). Please check the README file for details.
#OTRS_UPGRADE=no

# Make a full backup before starting the upgrade process. Possible values: yes (default), no.
#OTRS_UPGRADE_BACKUP=yes

# Migrate XML configuration files during major version upgrade. Possible values: yes, no (default).
#OTRS_UPGRADE_XML_FILES=no

#####################################
# SMTP Relay Configuration
#####################################

# Module OTRS should use to send mails (e.g "SMTP", "SMTPS", "Sendmail"). Depends on the modules you've installed
# OTRS_SENDMAIL_MODULE=SMTP

# Server address of the SMTP server to use.
# OTRS_SMTP_SERVER=

# Port address of the SMTP server to use.
# OTRS_SMTP_PORT=

# Username to authenticate with.
# OTRS_SMTP_USERNAME=

# Password of the SMTP user.
# OTRS_SMTP_PASSWORD=